Refund Policy

When you make a booking with us, we kindly ask for payment upfront to secure your spot. We're a small studio, and this helps us plan and prepare materials for your awesome ceramics experience.

Now, if for any reason you need to cancel your booking, we're more than happy to refund your payment, as long as you give us advance notice. We totally get that life happens, and we want to accommodate you as much as we can.

However, if you cancel too late, we won't be able to issue a refund. We've got to consider our instructors' time and effort, as well as any materials that might have been prepared specifically for your session.

For a free cancellation, we ask for a minimum advance notice of 24 hours for public scheduled lessons, and 7 days for private bookings.

If you purchase a gift card and decide to cancel, we offer a full refund within 14 days of the purchase date, provided the gift card has not been redeemed of course. Please contact us within this period to process your refund.

We strive to create a relaxed and friendly environment, and we hope you understand the importance of this policy. We appreciate your understanding and cooperation in helping us keep Malina More Studio running smoothly.

Thanks for choosing our studio. We can't wait to have a blast with you and create some amazing masterpieces together!

Private Events

Private bookings may be cancelled with no extra fee up to 14 calendar days before the date of the booking. If cancelled less than 14 calendar days but more than 2 calendar days before the date of the booking, we charge a fee equal to 50% of the agreed-upon amount. For a cancellation within only 2 calendar days of the date of the booking, we have to charge the full agreed-upon amount.

This cancellation policy is here to ensure we can continue to offer our flexible terms without abuse.

Corporate Policy

Our B2B / corporate terms are available here.